Your Information and Confidentiality
Pioneer Energy Retail
PO Box 10044, Dominion Rd, Auckland, 1446
0800 843 769
To become a Pioneer Energy customer, we need you to provide us with certain information. We may not be able to process your application if the information is not provided. We may also obtain information about you and your energy supply including historic meter reading information from relevant third parties before you become our customer and at any point while you are our customer. This may include credit checking or reporting agencies, government agencies such as the Ministry of Justice, Work and Income, New Zealand Police and other energy suppliers.
You must tell us promptly if any of this information changes. Information about you will be held and used by us in accordance with the Privacy Act 1993. Under the Privacy Act, you or any other joint customer under this contract may access and request the correction of any of the information we hold under this contract by contacting us. Our contact details are set out at the top of this document.
We may use any information we collect and hold about you for any or all of the following purposes:
Under the Credit Reporting Privacy Code 2004 we are able to provide credit reporters with your “repayment history information”. This means that we will provide information relating to whether you meet, or miss your monthly account payments to credit reporting agencies. This information will in turn, be listed on your credit report held by the credit reporting agency.
If a permitted class of persons carries out a credit check on you, the Credit Reporting Privacy Code 2004 enables them to access your “repayment history information” held by a credit reporting agency. This allows them to determine whether you will be likely, given yourrepayment history, to pay your accounts with them.