Thank you for being a Pioneer Energy customer!
New electricity prices for 2020 are coming on 1 February. While some charges are increasing, most network companies are reducing their rates in April. We will continue to flow through Network Services Charges without any mark-up* and align your user plan with the low/standard user type designated by your network.
Changes to Your Plan
Your rates are available to view at any time on the back of your bill or to immediately see your new plan that will come into effect from 1 February 2020, enter your Account Number below.
Any applicable changes to network services, energy or gas charges will be available to view through the form below from 1 March 2020.
Price Plan Changes
*It is not practical to flow through the per kWh Network charges for all networks. For some networks, Network Services charges will be calculated using published prices and other assumptions that allow us to recover network charges across our customer base on your network.